How can I place an order?
You can order by phone, through the contact form, or in store during opening hours.
Floral Essence
Fresh flowers for local orders
Order fresh flowers for home, gifts, or your business, with clear confirmation on budget, colors, and availability.
Contact us
Seasonal bouquets made for everyday moments
Custom color palettes for planned orders
Studio pickup and local delivery in Santiago
Contact
Get in touch
Reach out for everyday bouquets, local flower orders, and studio pickup or delivery in Santiago and nearby districts.
Email
sales@pufatol.lol
Phone
+56 2 2173 2367
Address
Calle Hans Christian Andersen 17, 7550094, Santiago, Santiago Metropolitan Region
Data protection
We use the information you send us only to respond to your inquiry and manage your flower order. Please review our Privacy Policy for details on how we handle personal data. Privacy Policy
Website use
By sending this form, you agree to our Terms & Conditions and to the use of your information for order and contact purposes. Terms & Conditions
FAQ
Common questions
Helpful answers about ordering, seasonal availability, and local flower delivery.
Will I receive the exact flowers shown in the photo?
We work with seasonal flowers, so exact varieties may change. We confirm availability before finalizing your order.
Do you offer delivery?
Yes. Local delivery is available across Santiago and nearby districts, and studio pickup is also available.
How much notice do custom bouquets need?
For planned custom bouquets, we recommend at least two days of lead time so we can confirm budget, colors, and availability.
What payment methods do you accept?
You can pay by bank transfer, payment card, or cash on site.